INTRODUCTION

These Terms and Conditions (“Agreement”) form a legally binding contract between you (“Client”, “you”) and Leon Christiansen and Rural Masterminds (“Coach”, “we”, “us”, “our”) relating to your engagement with any of our services, products, programs, coaching, retreats, or content (“Services”). By enrolling in, registering for, purchasing, or participating in any Service, you agree to be bound by these terms in full.

If you do not agree to any part of this Agreement, you must not access, purchase, or participate in our Services.

SCOPE OF SERVICES

We provide individual and group coaching, men’s mentoring programs (e.g. Freedom Quest, Pinnacle Performance), immersive retreats (e.g. Pinnacle Pete Men’s Camp), digital courses, private forums, and associated materials.

The Services are designed to promote personal growth, self-awareness, emotional resilience, and leadership, particularly for rural men. Coaching is not a replacement for professional medical, therapeutic, psychological, financial, or legal advice. You remain fully responsible for your own decisions and well-being.

ROLE AND LIMITATION OF COACHING

Leon Christiansen provides guidance as a coach, mentor, and facilitator. He is not a licensed mental health provider, psychologist, counsellor, or medical professional. Any recommendations or strategies shared are based on experience, education, and personal opinion.

No Clinical Services Provided

Coaching does not include diagnosis, treatment, or prevention of any mental health or medical condition.

You are solely responsible for seeking appropriate professional help if required. We reserve the right to refer or decline clients whose needs fall outside the coaching scope.

CLIENT RESPONSIBILITIES

By engaging in Services, you agree to:

- Attend scheduled sessions on time and prepared

- Actively participate with honesty and accountability

- Complete any assigned reflection or integration work

- Comply with agreed boundaries and communication practices

- Accept that your outcomes depend on your commitment and implementation

CONFIDENTIALITY & PRIVACY

We respect your privacy. All personal information shared in sessions is treated as confidential and stored securely. Exceptions apply if:

- Disclosure is required by law (e.g. subpoena)

- There is a risk of harm to you or another person

- Child safety or welfare concerns arise

We may take session notes for tracking progress. These notes are not disclosed to third parties without your written consent.

CODE OF CONDUCT & BOUNDARIES

You agree to engage respectfully and professionally. We reserve the right to terminate Services without refund if:

- You behave abusively, aggressively, or inappropriately

- You breach confidentiality of other participants

- You fail to comply with the agreed code of conduct

SCHEDULING, CANCELLATIONS & SESSION USE

- All sessions must be scheduled via the nominated booking system

- A minimum of 24 hours’ notice is required for reschedules

- Sessions not cancelled or rescheduled within this timeframe may be forfeited

- Packages must be used within the stated timeframe (e.g., 12 weeks), unless agreed otherwise

- Missed sessions are non-refundable

PAYMENT TERMS

General Terms

- Payment is required in full before commencement, unless otherwise arranged

- Invoices must be paid by the due date; overdue payments may suspend access

- Final deliverables may be withheld until payment is complete

- All program sales are final: no refunds for non-attendance, change of mind, or partial completion
- You may cancel your participation at any time by written notice, however, no refunds will be issued for unused sessions, partial completion, or change of mind

SECTION A: RETREAT & EVENT TERMS

Risk & Participation

- You confirm you are physically, mentally, and emotionally fit to participate

- Activities may include fasting, physical exertion, group processes, and emotional challenges

- You voluntarily accept all risks and waive any claims against facilitators or venues

Medical & Emergency

- You agree to disclose relevant medical conditions before arrival

- You consent to first aid or emergency treatment if necessary

- You must provide an emergency contact as part of registration

Conduct & Safety

- No drugs or alcohol are permitted (unless explicitly allowed in writing)

- Any disrespectful, unsafe, or disruptive behaviour will result in immediate removal without refund

Media Consent

- Photos and videos may be captured during events for promotional use

- You may opt out by providing written notice before the event

Refund & Transfer Policy

- Deposits are non-refundable unless stated otherwise

- Full refunds are not guaranteed for cancellations made within 14 days of the event

- You may request to transfer your place to a future event, subject to approval

SECTION B: PAYMENT PLAN TERMS

- If you enter a payment plan, you are legally obligated to complete all scheduled payments

- Missed installments may incur a $25 administration fee

- If more than two payments are missed without contact, your access may be paused and the outstanding balance referred to a collection service

- Payment plans are not cancellable or pausable unless agreed in writing

- Communicate promptly if financial hardship arises – we are open to working with you

SECTION C: ONLINE MODULES & GROUP ACCESS

- Login credentials are provided for online programs

- Lifetime access is granted unless access is revoked due to non-payment or misconduct

- Content may not be shared outside your direct household or team

- We may monitor user activity to protect content integrity

SECTION D: COMMUNICATION & SUPPORT BOUNDARIES

- Email and WhatsApp support is included in some coaching tiers

- Please allow up to 48 hours for a reply during business days

- Download digital materials within 3 days of receipt; access is not guaranteed beyond this

- Add our email to your safe sender list to avoid communication issues

SECTION E: INTELLECTUAL PROPERTY

All content, resources, recordings, frameworks, and materials delivered through our Services remain the intellectual property of Leon Christiansen and Rural Masterminds.

You receive a limited, non-transferable, revocable license for personal, internal use only. You must not copy, distribute, adapt, share, or commercialise any material without our prior written consent. Breach of this clause may result in legal action.

SECTION F: LIMITATION OF LIABILITY & INDEMNITY

To the maximum extent permitted by law:

- We disclaim any liability for loss, injury, emotional distress, or damages arising from your participation

- You agree to indemnify and hold us harmless from all claims, expenses, or liabilities arising from your use of our Services

- You voluntarily assume all risks associated with your involvement

TERMINATION OF SERVICES

Either party may terminate coaching with 7 days’ written notice. Termination does not release you from payment obligations already incurred. If you breach any terms or engage in misconduct, we may terminate Services immediately without refund.

GOVERNING LAW & DISPUTE RESOLUTION

This Agreement is governed by the laws of Queensland, Australia.

In the event of any dispute, both parties agree to attempt informal resolution in good faith. If unresolved, disputes will be subject to the exclusive jurisdiction of the Queensland courts.

ENTIRE AGREEMENT

This document constitutes the entire agreement between the parties and supersedes all prior discussions or communications. Amendments must be in writing and agreed to by both parties.

SECTION G: ACCEPTANCE

By purchasing, registering, attending, or accessing any of our Services, you:

- Confirm you have read, understood, and agree to these Terms and Conditions

- Accept full responsibility for your participation, well-being, and actions

- Understand that individual results are not guaranteed

Leon Christiansen
Rural Masterminds
📧 [email protected]
🌐 www.ruralmasterminds.org